隐私政策
PRIVACY POLICY
This Privacy Policy explains how GlobalLink Logistics collects, uses and protects information provided through this website, shipment enquiries, tracking requests and logistics service communications.
GlobalLink Logistics is committed to handling customer information responsibly and only using it for legitimate logistics coordination, customer support, quotation, shipment tracking and service improvement purposes.
Collection of personal information
We may collect information including your name, phone number, email address, shipment reference, pickup or delivery suburb, product description, declared value, package details and documents supplied for customs or transport coordination.
Use of personal information
Information may be used to prepare freight quotations, arrange warehouse receiving, coordinate sea freight or air freight, assist with customs documents, update tracking milestones and support local delivery arrangements in Australia.
Sharing of information
Where required for service delivery, information may be shared with logistics partners, warehouses, customs brokers, delivery providers and technology service providers. We only share information that is reasonably necessary for the relevant shipment or support request.
Document and shipment data
Customers are responsible for providing accurate product names, materials, quantities, values and supporting documents. Incorrect or incomplete information may affect quotation, customs coordination, delivery timing or service availability.
Security and retention
We take reasonable steps to protect information from unauthorised access, misuse or loss. Shipment and communication records may be retained where needed for operational, legal, accounting or customer support purposes.
Accessing or updating your information
If you need to correct contact details, shipment information or submitted documents, please contact GlobalLink Logistics before shipment processing or delivery arrangements are finalised.
Contacting us
For privacy questions, please contact us at info@globallinknz.com. Please include your name, contact details and relevant shipment reference if your request relates to an active shipment.